shewin Privacy Policy – How We Handle Your Personal Data

1. Who We Are and What This Policy Covers

This Privacy Policy applies to all personal data collected and processed by shewin in connection with your use of our online gaming platform at shewin.id. shewin operates as a mobile-first entertainment platform serving Filipino players across the Philippines, offering casino-style games, fish shooting, bingo, and more — all transacted in Philippine pesos (₱ PHP). When you register an account, place a bet, make a deposit or withdrawal, or simply browse our platform, certain personal information is collected as part of normal platform operations. This policy explains what that information is, how it is used, who it may be shared with, and how long it is retained. By using the shewin platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how your data is handled, you can reach us at support at shewin.id at any time.

2. What Personal Data We Collect

We collect personal data in two main ways: information you provide directly to us, and information collected automatically when you use the platform. Information you provide includes your full name, date of birth, email address, mobile number, and payment details submitted during registration or account verification. Automatically collected data includes your device type, browser information, IP address, session duration, and in-platform activity such as games played and bets placed. We may also collect identity verification documents when required to comply with applicable Philippine regulations or to confirm your eligibility to use the platform. We do not collect sensitive personal information beyond what is strictly necessary for account management, payment processing, and legal compliance. All data collection is proportionate to the purpose for which it is used, and we do not gather information speculatively or without a clear operational reason.

3. How We Use Your Personal Data

Your personal data is used primarily to operate and maintain your shewin account, process deposits and withdrawals in ₱ PHP, and deliver the gaming experience you expect from our platform. We also use your data to verify your identity and age in accordance with our responsible gaming commitments, ensuring that only eligible adult players aged 21 and above can participate. Transaction records and account activity logs are retained to support dispute resolution, fraud prevention, and compliance with applicable Philippine financial and gaming regulations. We may use your contact details to send you important account notifications, security alerts, or updates to our platform policies — we do not send unsolicited marketing communications without your consent. Aggregated and anonymised usage data may be analysed internally to improve platform performance, game selection, and the overall player experience. We will never use your personal data for purposes that are incompatible with those described in this policy without first obtaining your explicit consent.

4. Sharing Your Data With Third Parties

shewin does not sell, rent, or trade your personal data to any third party for commercial purposes — this is a firm commitment we make to every Filipino player on our platform. We may share limited personal data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary for them to perform their contracted services. All third-party service providers are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to us. In certain circumstances, we may be legally required to disclose personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies in response to a lawful request or court order. We will notify you of any such disclosure where we are legally permitted to do so. Any third-party links or integrations on the shewin platform are governed by the privacy policies of those respective parties, and we encourage you to review them independently.

5. Data Retention and Security

We retain your personal data for as long as your shewin account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including those governing financial records and gaming activity. When your data is no longer needed for the purposes for which it was collected, it is securely deleted or anonymised in accordance with our internal data retention schedule. shewin implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, regular security assessments, and staff training on data handling best practices. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact us immediately at support at shewin.id.

6. Your Rights as a Data Subject

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal data held by shewin. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we must comply with. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us at support at shewin.id with your full name, registered email address, and a clear description of your request. We will respond to all verified data subject requests within a reasonable timeframe in accordance with applicable law.

7. Updates to This Privacy Policy

shewin reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes to this policy, we will update the effective date shown at the bottom of this page and, where appropriate, notify registered players via their account email address. We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your personal information. Your continued use of the shewin platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any revised terms, please stop using the platform and contact us at support at shewin.id to discuss your account options. This policy was last reviewed and updated in June 2025.